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About Housing Disrepair

What is Housing Disrepair?

All landlords must maintain the structure of their tenanted properties. This means that your landlord must keep your home in good repair, ensuring that you and any other occupiers can live in the property in comfort and safety.

If you have notified your landlord of an issue and they have not addressed it within a reasonable period of time, you could be entitled to compensation. 

Some common issues include: 

  • Mould or damp (on walls, skirting boards, ceilings, and floors)
  • Water damage (leaks from doors, radiators, windows, the roof, kitchen fittings, pipework and bathroom or kitchen)
  • Damaged or leaking roof (such as guttering downpipes or drains)
  • Defective windows and doors (including rot and draughts)
  • Broken bathroom fittings
  • Internal problems (including damage to carpets, curtains, wallpaper and paintwork)
  • Faulty or damaged electrical wiring (including sockets or other fixtures, like extractor fans)
  • Defective radiators and heating systems
  • Defective pipework (including both gas and water)
  • Pests (such as rats and mice)
  • Any other damage (no matter how minor)

Our team can help you get the compensation you are entitled to, with specialist property litigation Solicitors on hand to help. Our experts have experience dealing with many property damage claims on behalf of tenants.

Our mission is to Make your life easier.

At Housing Disrepair , we are more than just a claims service—we are advocates for tenants' rights, ensuring that everyone has a safe, healthy, and comfortable home. With years of expertise in housing repair claims, we specialize in holding landlords accountable for their legal responsibilities. Our dedicated team works tirelessly to resolve issues like damp, mold, leaks, and other property damage, ensuring that repairs are made and compensation is secured. We are committed to standing by your side, guiding you through the process, and fighting for the best possible outcome to restore your peace of mind.

Make a Claim

We offer No Win No Fee claims

If you have suffered due to your landlord's negligence, contact us today and find out how we can ensure your landlord completes necessary repairs on your home at no cost to you. We will only stop once you receive the compensation you deserve.

We offer a No Win No Fee claims service to help cover and ensure you receive the compensation that is rightfully yours. This means that you'll only be liable for our fees if we win your case and secure a settlement or judgment in your favour – otherwise, there is no financial risk to you.

The process of pursuing a housing disrepair claim can be lengthy and complex. To build a strong case, gathering evidence of the disrepair and its impact on your health, well-being, and property is crucial. 

This can include photographs, medical records, and written correspondence with your landlord. This evidence should be collected and organised as soon as possible after you become aware of the disrepair issue.

It is also important to note that there are time limits for bringing a housing disrepair claim. You must bring your claim within six years of becoming aware of the disrepair.

Call us on +44 1618434654

Discover our services

 

Our Services

Discover our tailored repair solutions, each designed to restore beauty, safety, and comfort to your living space.

Meet our team

Dedicated professionals driving our success

James Thornton

Chief Executive Officer

As the founder and chief visionary, James Thornton drives the strategic direction of the company. With a passion for innovation and hands-on leadership, he actively contributes to software development, marketing initiatives, and customer experience strategies. His dynamic approach and commitment to excellence continue to shape the company’s growth and success.

Oliver Bennett

Chief Commercial Officer

Oliver Bennett thrives on challenges and brings a wealth of experience as a former Commercial Director in the software industry. His strategic mindset and business acumen have played a key role in the company's growth and success. Known for his sharp thinking and forward-looking approach, Oliver is widely regarded as one of the brightest minds in the field.

Sophie Whitaker

Chief Technical Officer

Sophie Whitaker is one of those rare individuals who can truly say they love what they do. With a deep passion for technology and innovation, she mentors over 100 in-house developers and leads a thriving community of thousands. Her dedication and leadership continue to inspire and shape the future of the tech team.

Charlotte Hayes

Chief Financial Officer

With extensive international experience, Charlotte Hayes brings clarity to complex financials and continuously works to enhance the company’s financial performance. Her determination to drive success, combined with her strong professional acumen, plays a crucial role in elevating the company to the next level.